You need WordPress Live Chat Plugins in your website or on your e-commerce business to get live feedback from readers and customers.
Websites are the perfect way of promoting your products and services without making significant marketing efforts. Whether your website is an online shopping store, product or service website, or a website for any business that needs direct interaction with the customer, you need one of the best free and premium WordPress live chat plugins to power your website. With any of the free as well as premium live chat plugins below, you can enhance the customer support and successfully retain more clients than ever.
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Best Paid: WordPress Live Chat Plugins
WordPress Live Chat Plugin
One of the best selling plugins in the genre, the WordPress Live Chat Plugin is all about performance with outstanding looks. The plugin comes with an elegant and fully-customizable skin, chat logs support, email notifications for admin, simple settings panel and much more.
Zopim
A popular choice among WordPress developers, the Zopim live chat plugin offers a polished and a definitive customer support system that you can depend on. The plugin is responsive, so your mobile and website visitors can initiate a chat, while the admin can also analyze the visitor flow with ease.
Chat X
If you need a powerful live chat client for your website that can handle a severe amount of incoming queries, Chat X is the one to go for. This WordPress plugin powers your site to handle up to 90 visitors and ten customer service representatives at once while offering plenty of customization options with a clean and user-friendly layout.
Olark
The Olark WordPress Live Chat plugin comes with different pricing plans, so you can choose the one that suits your business the best. Quite simple to get around, the Olark plugin comes with a shortcode widget, high responsiveness, multiple colour schemes and plenty of useful admin options.
LiveChat
If the simple live chat plugins don’t do the trick for you, the LiveChat customer support service is a professional (and a bit pricey) option that you can use. With different monthly plans to choose from, LiveChat plugin creates a ticket management system for the operators, provides automatic email notifications, and notifies the customer support team about which queries are open.
Leap WordPress Live Chat Plugin
One of the most versatile WordPress live chat plugin with a bundle of features, the Leap plugin comes with tons of customizations. With features such as chat history, multiple operators, chat archives, email and live notifications, mobile support, and offline features as well, the Leap live chat plugin gives you real-time flow analysis of the visitors.
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Best Free: WordPress Live Chat Plugins
ClickDesk Live Support
With many quality features integrated into its core, the ClickDesk Live Support plugin is zippy and powerful. Without installing any add-on software, you can use this free WordPress live chat plugin to perform voice as well as video chats, along with an interactive agent panel to manage client tickets, calls and queries.
Tidio Live Chat
The Tidio WordPress free live chat plugin comes with several features that will help you in effective client management. The WordPress plugin comes with elements to help you keep track of the number of visitors, make customizations to the chat window, off-hours offline communication via messages and multi-lingual support as well.
Casengo Live Chat Support
One of the most comprehensive WordPress live chat plugins available, the Casengo Live Chat Support is easy to use, versatile and beautifully designed. The plugin comes with an instant customer overview feature, knowledge base addition for customers to read through, mobile support, hybrid messaging and much more.
Chat by Flyzoo
Designed for community websites, online stores, trading websites and any other online portal that needs dedicated online customer support, Chat by Flyzoo is a brilliant free WordPress live chat plugin to use. With Chat, you can chat with custom profile details, create private or group chats, share media and monitor your visitors in real-time.
Free Live Support Chat
Another fantastic option available for free, the Free Live Support Chat WordPress plugin packs several smart features. The plugin offers you the functionality to add a custom logo to the chat window, custom colour option to match your theme, typing notifications, added security with SSL encryption and a whole lot more.
Pure Chat
If you are looking for a simplified WordPress live chat plugin with a bunch of useful customization options, the Pure Chat plugin is an excellent choice. Compatible with the mobile version of your website, this nifty plugin offers multiple colour schemes, simplified query management system and cool visual customizations as well.
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